1. Controller and contact
The data controllers for this website are:
SEMTEXX Sp. z o.o.
ul. Bolesława Czerwieńskiego 8, 31-319 Kraków, Poland
KRS: 0000811736
Email: gdpr@semtexx-consulting.com
Phone: +48 571 574 763
SEMTEXX Latvia SIA
Ojara Vaciesa 35, Riga, LV-1004, Latvia
Email: gdpr@semtexx-consulting.com
Phone: +371 2 2001131
You may use the contact details above for any privacy-related question or request.
2. Information we collect
When you submit a Transact Focus Sprint or contact enquiry, we may collect your work email address, organisation, selected problem type, description of what is blocked and optional evidence description. Please do not submit production data, credentials or other sensitive information.
We also store a small cookie preference record when you make a cookie choice. Limited technical request information may be generated in server logs for security and troubleshooting.
3. Why we use it and our legal basis
- Responding to a business enquiry: to assess and respond to your request. The legal basis is legitimate interests and, where applicable, taking steps at your request before entering into a contract.
- Keeping the website secure and reliable: to operate, diagnose and protect the service, based on legitimate interests.
- Optional analytics or marketing: only if enabled and only after an affirmative cookie choice. Consent can be changed at any time through Cookie settings.
The checkbox on our form confirms that you have read this notice; it does not turn optional tracking on.
4. Recipients and international transfers
We do not sell personal information. We may use service providers for hosting, website maintenance, form delivery, customer relationship management or support, where this is necessary to operate the service. Those providers may process personal information only under our documented instructions and appropriate confidentiality and security obligations. If personal information is transferred outside the European Economic Area, we will use the safeguards required by applicable law.
5. Retention
Business-enquiry information is retained for no longer than 12 months after the enquiry is closed or last substantively updated, unless a longer period is required to establish, exercise or defend legal claims or meet a legal obligation.
6. Your rights
Subject to applicable law, you may ask to access, correct, erase, restrict or receive a copy of your personal data, or object to processing based on legitimate interests. You may withdraw any optional-cookie consent at any time without affecting processing already carried out before withdrawal. Send requests to gdpr@semtexx-consulting.com. You may also complain to the competent data-protection supervisory authority.
7. Cookies and similar technologies
We do not use pre-ticked optional choices. Optional technologies remain off until you make an affirmative choice. We do not use a cookie wall: rejecting optional cookies does not block access to the site.
| Technology | Purpose | Provider | Duration | Choice |
|---|---|---|---|---|
| Cookie preferences | Remembers your cookie preference. | SEMTEXX | 180 days | Strictly necessary |
| Analytics | Not currently active on this website. | None | Not applicable | Opt-in before any future use |
| Marketing | Not currently active on this website. | None | Not applicable | Opt-in before any future use |
8. Changes to this policy
We will update this page when the data processing, technologies or service providers change. Material changes to optional tracking require a new choice before those technologies run.